Licensing and Support FAQs
How are Toolsverse products licensed?
The ETL Framework is a dual-licensed product. The core components are open-sourced and provided under LGPL license. Small subset of libraries is close-sourced and licensed under commercial license. Data Explorer is licensed under commercial license.
End User License Agreement (EULA)
The software end user license agreement is available here.
Can I modify a source code of the ETL Framework?
Yes you can. Source code of the open source components as well as test suite and build scripts are provided.
Can I get a full source code of the ETL Framework?
Yes you can. Full source code of the ETL Framework is available for purchase. It includes source code for all commercial components.
Can I re-distribute the ETL Framework embedded in my application?
Yes you can. You need to purchase a royalty-free distribution license or the ETL Framework with a full source code.
I developed a solution for my client using the ETL Framework. My customer requies a full source code. Can I distribute the ETL Framework source code when delivering solution to the client?
Yes you can. You need to purchase a license for the ETL Framework with a full source code.
I purchased a license for Data Explorer which includes the ETL Framework. Do I need to buy a separate license for the ETL framework?
If you have a license for Data Explorer and you are not going to re-distribute the ETL framework you don't need to buy a separate license:
Can use the ETL Framework
Can re-distribute the ETL Framework
ETL Framework license
Can I evaluate the software before I buy it?
Yes, you can. A standard 20-day trial period is permitted with the evaluation license.
What are the evaluation license restrictions?
It will expire after 20 day from the first use.
What happens after evaluation license expires?
You will not be able to use Data Explorer or the ETL Framework.
Can I extend evaluation period?
If you wish to extend evaluation period please email to firstname.lastname@example.org.
Do I need to renew my license every year?
No, licenses are perpetual. You only need to buy a license once. However, if you wish to continue receiving new versions of the software for free you should renew license on the annual basis using special price.
What is your refund policy?
If you are dissatisfied with our service for any reason within 30 days of your purchase, send us an email and request cancellation of your license. A full refund will be granted to you, no questions asked.
How do I get a quote to renew my subscription or license?
Simply email email@example.com and we'd be happy to provide a quote.
Can I install the ETL Framework and Data Explorer on multiple computers?
Yes you can as long as you purchased it for personal use. You need to buy a separate license for each developer.
If I buy a license for Data Explorer or the ETL Framework do I also need to buy a support?
No. Free support by email is included. By request we offer premium support.
What are the benefits of the premium support?
We will help you create ETL and data integration scenarios. Learn more about premium support.
Gudu Software Products
Why should I buy General SQL Parser from Toolsverse instead of Gudu Software?
Because you will save 30%. Toolsverse offers a permanent 30% discount on all Gudu Software products.
I'm looking at the prices for Gudu Software products? Do they include a discount?
Yes they do. You can compare them to the prices on www.sqlparser.com.
What happens when I buy a General SQL Parser from Toolsverse?
We notify Gudu Software within 24 hours (usually instantly). Shortly you will receice a download link from the vendor.
Who provides support for General SQL Parser?
Gudu Software provides support.
If I don't like the product can I get a refund?
Please contact Gudu Software about refund.